I know how I like to be treated when I shop. It is my sincerest goal to treat you in exactly the same way!
If you have ANY questions or need clarification, please do not hesitate! ASK, ASK, ASK. I know it's a little bit harder to shop in a cyber store. I want you to be comfortable with your choice and I will help you in any way that I can.
I try to show any flaws in the pictures and will describe any that I find. Due to the fragility of glass, china, and pottery, I'm hoping to keep unnecessary returns to a minimal. If I have left out anything that is important to you, please get in touch with me.
I accept the following forms of payment:
I will ship once payment clears. Paypal e-checks require a longer time frame, so shipping could take a little longer.
Unless notified, I reserve the right to cancel a sale after 3 days for non payment. I will notify you before any actions upon my part.
I try to recycle packing materials whenever possible to help keep shipping costs down. The shipping costs will also include the bubble wrap, packing peanuts, delivery confirmation and insurance, in cases where it may be necessary. I want your treasure to reach you in great shape!
I usually get orders shipped within 24 hours of cleared payments. I will notify you if there are any delays on my end
I will notify you when your order is shipped and give you the tracking number. If paid through PayPal, in order to protect both of us I can only ship to Paypal verified addresses.
Whenever possible, I will gladly combine shipping. If ordering smaller items you could see a substantial savings because the Post Office offers flat rate services determined by the size of the box. Please let me know so I can make the necessary changes on my end to be able to send you an adjusted invoice. Due to the fragility of glass, china, and pottery, larger items may need their own boxes.
I will also do my best to keep shipping reasonable. I will choose the most economical type of USPS service depending upon your location and the size and weight of your packages. If you need expedited shipping please let me know prior to the sale so I can get price quotes to you.
I buy things online, too and that I'M not willing to buy from "NO RETURNS ACCEPTED" shops.
Returns are accepted within 3 days of receiving merchandise. I need advance notification for record keeping purposes. All merchandise must be returned with any labels and tags intact and reach me in original condition. The buyer assumes the cost of a change of heart return. Your original shipping costs are refunded.
If an item arrives damaged, please get in touch with me, so that any PayPal or insurance procedures can be followed properly, in order to protect us both. I need to know where the problem is, to be able to fix it. Since venues have feedback systems, please try to get in touch with me before leaving feedback.
If I have added insurance for higher end items, it is important that you DO NOT throw out any of the packaging or the insurance form on the package. It is the Post office's policy that a customer has to present the items, packaging and claim forms. Post sale, if there is a problem, I need to send my half of the form to you. This is a safe guard procedure to protect lost packages and potential mail fraud from either the seller or the customer.
I will do everything within my power to help keep your purchases risk free.
Condition can be very subjective and what is acceptable for one person might not be, for another. Please feel free to ask me any questions that you might have. I try to sell items that I consider to be in good shape and will point out any flaws. I check my email daily and will do my best to get back to you within 24 hours. If you haven't heard from me by 48 hours, please try one more time to rule out computer foul ups.
I CAN BE CONTACTED VIA:
You can also click on the "ask the seller a question link" found within the individual listings.
IF working with a traditional email message, please reference either Ecrater or UknowUneedAnother to help guarantee that your message is prioritised. Thanks.
ATTENTION! PLEASE READ IMPORTANT DISCLOSURE:
Everything is cleaned prior to sale, but unfortunately, due to the very nature of vintage and antiques I cannot guarantee that they have led pet and smoke free lives. This isn't a problem with non porous items like glass, metals and pottery and china. Unfinished wood, paper goods and cloth items may not be able to be thouroughly cleaned. Occasionally, if linens are very delicate or have original labeling, I may opt to not wash it prior to sale. If unwashed, it will be noted in the item's decription.
Floral Pieces will be photographed in vignette settings to help give you an accurate idea of size and scale. There are size constraints with e-commerce pics. If needed, additional pictures can be e-mailed to you. Floral will be coming soon!